At KADOYA, our products are repaired by professional leather craftsmen so that you can feel safe with your products.
In order for you to continue wearing the products you purchase for a long time,
In addition to repairs such as frayed threads, torn leather, zipper replacement, lining replacement, rib knit replacement, dimension correction, etc.
We will do our best to accommodate your requests, including adding pockets and pads, sewing leather letters and lines, adding new collar boas and removable liner vests, and other customizations.
The price will be estimated after confirming the actual condition of the item. (Depending on the condition, repair may not be possible.)
*A deposit of the repair fee (at least half of the total amount) is required at the time of repair acceptance.
Typical repair case
Short sleeves
Adjust the sleeve length according to your riding position. Move the fastener so that the design does not collapse.
hemming
Adjust the length of the hem to your liking.
fastener replacement
If the fastener tape is torn or worn, or the metal fittings are defective, we will replace it with a new fastener.
Fix fraying
If the sewing thread or overlock thread is frayed or worn, we will re-sewn it.
button replacement
If the button is broken due to deterioration over time, we will replace it with a new one.
tear repair
Covers the areas where the leather is torn to make it less noticeable.
Recolor
Re Color
Dirt that cannot be removed by cleaning or color fading due to UV burns can sometimes be hidden or recovered by recoloring by spraying pigments. If it cannot be treated due to the quality of the leather, the effect may be low depending on the color.
* The window for recoloring is different. Please be careful.
Current repair turnaround time
Approximately 2 months
Update date: March 7, 2023
FAQ
FAQ
About repair
We are very sorry, but we cannot repair other companies' products (other than KADOYA products).
Only some repairs such as sleeve lengthening and hemming are supported.
We cannot accept major repairs such as waist width repairs.
About Recolor
If you are requesting repairs and recoloring at the same time, the contact point will be different. Please see below for details.
About payment
In the case of a repair request due to aged deterioration other than initial defects, as a general rule, please send it by prepayment.
After the repair is completed, we will ship the product with prepayment from our company.
Repair inquiries
If you have any questions about repairs, please feel free to contact us using the "chat button" on the bottom left.
For those who have completed the repair reception
If you have already received an inquiry from a store, telephone, or the "consultation form" and have already accepted the repair, please check the "Repair Terms" and "Notes on Shipping" at the link below and proceed with the procedure. I will.
Repair flow
Repair Flow
1. Repair reception
Please send your inquiry via chat.
We will give you an estimate of the repair fee, shipping fee, and storage period.
2.Receipt of products for repair
Please send the product to our repair department.
*Please do not stick a memo directing where to repair, etc. directly on the product. The adhesive strength of the tape may damage the surface of the leather.
3. Quotation
When the product arrives at our company, the person in charge of the repair reception will inform you of the details of the formal repair, the fee, and the storage period.
4. Repair work
Once you have accepted our instructions, we will begin the repair. We will carefully repair your precious items.
5. Product delivery
Once the repair is completed, we will send it to you by courier. Please note that shipping fees will be charged separately in addition to the repair fee.