Legal notice
■Store information
| Shop name | KADOYA ONLINE |
|---|---|
| Seller | Co., Ltd.KADOYA |
| Sales Manager | Fukano Masakazu |
| location | 111-0035 Nishi-Asakusa 3-29-21, Taito-ku, Tokyo |
| telephone number | 03-3842-2000 |
| Fax number | 03-3842-8200 |
| email address | customer@ekadoya.com |
| Homepage | https://www.ekadoya.com/ |
| Products available | Leather, leather goods, leather jackets, leather jumpers, leather pants, riders, jackets, boots, gloves, racing suits, motorcycle wear, motorcycle accessories, leather accessories, accessories, motorcycle supplies |
| Licenses and qualifications | No need |
| Quantity for sale | Products will be on sale only. If the item you ordered is out of stock, we will contact you by email. Also, some products may be made to order, so we may inform you of the delivery date. |
| Required fees other than product price | As a general rule, shipping costs, cash on delivery fees, and bank transfer fees are to be borne by the customer. All consumption tax is included in the product price (tax included price) and displayed in your cart. |
| Application validity period | Please pay within 5 days of placing your order. If payment cannot be confirmed within 5 days of your order, your order will be cancelled. |
| Delivery time | Items in stock at our logistics warehouse will be shipped within 5 business days after the order date, and items ordered from our direct store will be shipped within 5 business days. If the item you ordered is out of stock, we will contact you by phone or email. For advance pre-ordered or made-to-order products, we will inform you of the delivery date. |
■Returns and defective products
| Return deadlines and conditions |
For some products, we only accept returns for unused items. Please note that we cannot accept returns of made-to-order products, made-to-order products, outlet products, sale-only and special price items due to customer convenience. |
|---|---|
| Return shipping | If the item is returned due to customer's convenience, the customer will be responsible for the cost. However, we will be responsible for any defective products or delivery of products. |
| Defective product | If there is any defective product, we will check our inventory status and replace it with a new or equivalent product. Please note that replacements will only be accepted for unused items. Please contact us by email or phone within 7 days of receiving the product. Please note that we will no longer be able to accept returns or exchange requests after this has passed. |
■Payment methods
| Payment method | We offer cash on delivery, bank transfer, credit card, Rakuten Pay, PayPay online payment, and postage payment (Paid). Please use various options according to your preference. |
|---|---|
| Payment deadline | Cash on delivery: When the product is delivered Bank transfer: After payment is confirmed, the product will be shipped (prepayment) Credit card payment: After payment is confirmed, the product is shipped (prepayment) |