Returns and Exchanges
If the size or image doesn't match
Returns and exchanges accepted
[Return and exchange conditions]
① Within 7 days of receiving the product
② Trying on clothes must be done indoors only.
3) The item must be in the same condition as when it was delivered
Notes
- Customers are responsible for shipping costs for returns and exchanges.
- Products that have been processed, such as having sleeves shortened or patches sewn on, and sale items are not eligible for return or exchange.
- The returned product will be considered a return or exchange depending on the result of the inspection. If the product is found to be damaged or missing, we may not be able to accept the return.
- For products delivered outside of Japan, please use the DHL return label issued by our company. Please note that shipping fees may be high due to international shipping, so we recommend that you check in advance.
Return Policy
If you wish to return an item, please log in to your returns page , select the item you wish to return, and submit a return request.
Once your request has been reviewed, you will be notified by email of approval, and you will then need to ship the item(s) back to the address listed in the email.
Once we have received the product, we will refund the product price or ship a replacement item.
* In the event of defective or incorrectly delivered products, shipping costs will be borne by our company.