When I provide a pleasant customer service, it feels good for me too.

[Please tell us about your current job]

I am responsible for customer service and sales, taking orders and repairs, handling leather refinishing requests, and performing store manager duties.

[Please tell us about the appeal of Kadoya]

You can gain knowledge and skills about leather products and use them in your work. Also, because it is a long-established venture, the voices of the staff are easily heard.

[What is rewarding, exciting and fun about your job?]

I started working part-time at a greengrocer when I was in high school, and before I knew it, I was working in customer service and sales. I've been in customer service for over 30 years, and I think it's what I like. After all, communicating with customers is the most fun part.

[Please tell us what you value most in your work]

We sell the "Kadoya brand" because we do not compromise on our beliefs or change our stance. However, we must be flexible in changing our methods and approaches.