Inquiry about repair
Please fill out the form below and send us your inquiry or request regarding repairs.
*Please enter a phone number where we can contact you during the day, as we may call you.
*Please note that consultations and requests received on days when our company is closed will be handled on or after the next business day.
Customer Support Section Tel: 03-3842-2000/Weekdays 10:00-18:00 (New Year holidays and temporary closures may occur)
From September 1, 2023, inquiries via the form will be integrated into the chat service.
About chat service
You can resume the chat service on this site from where you left off even if you close the screen. You will receive a notification via email as soon as we receive a reply.
Chat instructions
Tap the chat icon at the bottom left.
Even if you enter your message and leave the chat screen, you will still be notified by email when the person in charge replies. Sai.
Even if you leave the chat screen, you will be notified by email when a representative replies.
Even if you leave the chat screen, you will be notified by email when a representative replies.
The person in charge will check the content and respond.
If you would like to be contacted by email, please
Please feel free to contact us at support@ekadoya.com.
*If you contact us via email, please note that it may take some time for us to respond.