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Shipping policy

・About shipping/delivery

 

1.Shipping fee

Japan(excluding Okinawa Prefecture) 1,100 JPY
Okinawa prefecture 2,200 JPY

*Free shipping within Japan for purchases over 11,000 yen including tax.

2.About delivery

InJapan,we will deliver via Yamato Transport or Sagawa Express(Japan Post only in Okinawa)
After payment is confirmed, products in stock at the distribution warehouse will be shipped within 1 business day if ordered by 1:00 pm, and products ordered from directly managed stores will be shipped within 2 to 5 business days.

For customers placing orders from outside Japan, FROM JAPAN will handle the shipping procedures on your behalf.

*As delivery to Okinawa and other countries is by air, liquids (some maintenance supplies) cannot be delivered.

3.Regarding delivery date and time specification

You can specify the delivery date and time when ordering.
The available date is not the shortest delivery date, so if you want the shortest delivery date, please place your order without specifying a date.

You can choose your delivery time from the options below.

*Depending on the product, we may not be able to meet your request due to reasons such as movement or out-of-stock items.